Review invites
One branded email after the visit — "How did we do?" — with a single button to your Google review form. One polite reminder if they forget. Plus a printable QR code for the counter. Two touches, never nagging.
Services · 07 · Good Word
Your happy customers are your best ad.
Good Word asks your customers for reviews, shows them off on your site, and answers every single one. The whole reputation loop — gather, display, reply — done for you, by the book.
The Loop
Ask. Show. Answer. Then do it again.
Reviews aren't a one-time push. Good Word runs the same loop every week: bring new reviews in, put them where buyers see them, and reply to all of them — so your reputation compounds instead of going stale.
Reviews on your site
A small badge and carousel we embed on your website shows your live Google rating and best reviews — updating itself automatically. Fresh proof right where visitors decide, no copy-paste.
Replies, drafted for you
Every review gets an on-brand reply. Four and five stars can post automatically; anything lower waits for your one-tap approval. No review ignored — the thing future customers actually check.
Honest, or nothing
We ask every customer the same way — no cherry-picking the happy ones, no paying for reviews. Built to follow Google policy and the FTC's 2024 review rule. Real proof that won't get your profile flagged.
Why it compounds
More reviews lift where you rank.
Google weighs review count, rating, and freshness when it decides who shows up in the local map. Good Word keeps all three moving — which is the same signal our Local SEO and GEO work push on. Reviews aren't vanity; they're ranking fuel.
The weekly loop
Set it once, it runs
You (or your point-of-sale) hand off a customer list; Good Word does the rest and reports back what it did. Every invite, review, and reply flows through one place — no new app for your team to babysit.
- Ask · invites + reminder + counter QR
- Show · live badge + carousel on your site
- Answer · AI drafts, you approve the tricky ones
- Track · rating and count trending up, in plain English
hogtron · good word · live
~/hogtron $ goodword --tail 2026-05-25 09:14:02 INVITE.SENT 12 customers · after visit → reminder.scheduled +4 days 2026-05-25 11:40:19 REVIEW.NEW Google · 5★ · "best haircut in town" → reply.autoposted on-brand · 8s → widget.updated site badge now 4.9 · 88 2026-05-25 15:22:47 REVIEW.NEW Google · 3★ → reply.drafted held for your approval 2026-05-25 18:00:00 WEEK.SUMMARY +9 reviews · rating 4.8 → 4.9 → Tail open. Press Ctrl-C to exit.
Common Questions
What people ask about Good Word.
How does Good Word get me more reviews?
After a visit, your customer gets one clean, branded email — 'How did we do?' — with a single button straight to your Google review form. If they don't act, one polite reminder follows a few days later. That's it: two touches, never nagging. We also make you a printable QR code for the counter or receipt that scans right to the review form. Most businesses see the biggest jump in the first month simply because they were never asking before.
Is asking for reviews against Google's rules?
Asking is fine and encouraged — what's against the rules is 'gating' (only asking the customers you think are happy, or offering a reward for a review). We don't do either, ever. Good Word asks every customer the same way, and it's built to follow Google's policy and the FTC's 2024 review rule. Doing it by the book is the whole point — a pile of honest reviews is worth more than a pile that gets your profile flagged.
Do I have to write the replies myself?
No. Good Word drafts an on-brand reply to every review in your voice. Four- and five-star reviews can post automatically; anything lower is held for you to read and approve in one tap. Two minutes a week instead of an hour — and no review sits ignored, which is exactly what future customers look for.
Where do the reviews actually show up?
Two places. On Google, where new customers are searching — more recent, higher-rated reviews lift how often you show up in the map results. And on your own website, through a small badge and carousel we embed that shows your live Google rating and best reviews automatically. Fresh proof on your site, updating itself, no copy-paste.
What does it cost?
A fraction of the national tools. Podium and Birdeye run $300 to $500 a month per location for roughly this; Good Word is built on our own low-cost stack, so we price it for a one-location local shop, not an enterprise. You'll see the exact number for your situation in the free audit before committing to anything.
Does it work outside the Lehigh Valley?
Yes. Good Word is delivered remotely and works anywhere your business collects Google reviews. We're based in Bethlehem and know the Lehigh Valley and Rockland County market, but the review loop doesn't care where you are.